4.1 Introduction 4.2 Empathy: What is it and how is it conveyed? 4.3 Empathy in context 4.4 Face and facework 4.5 Summary
Communication and Professional Relationships in Healthcare Practice - Sally Candlin
Sally Candlin [+ ]
Macquarie University
Sally Candlin, in her position of Honorary Senior Research Fellow in the Department of Linguistics at Macquarie University, taught for a number of years in the Masters program in Communication in Professions and Organisations and supervises the research of postgraduate students. She is the author of Therapeutic Communication: A Lifespan Approach (Pearson Education, 2008). She has taught in nursing and health programs, at both undergraduate and postgraduate levels at the University of Technology, Sydney, The Hong Kong Polytechnic University, and the University of Western Sydney. She is a Registered Nurse, Registered Midwife and a Health Visitor.
Peter Roger [+ ]
Macquarie University
Peter Roger is Senior Lecturer in Linguistics at Macquarie University. His teaching spans several Master’s degree programs, including Applied Linguistics, Communication in Professions and Organisations, and Speech Pathology. He studied Medicine at the University of Sydney, and after graduating worked as a medical practitioner for several years before going on to complete a Doctor of Philosophy degree in communication sciences and disorders. He has published in a variety of journals, including Journal of Neurology, Brain Injury, Aphasiology, Neuroradiology, Asia Pacific Journal of Speech, Language and Hearing, and International Journal of Speech-Language Pathology.
Description
This chapter focuses on the ways in which people demonstrate understanding and respect for the feelings and perspectives of others. The way empathy is displayed in discourse and how this varies according to the larger context in which an interaction is taking place, is further being discussed. Also,the linguistic concepts of face and facework are introduced.