7.1 Introduction 7.2 Discourse within the crucial site of health assessment 7.3 ‘Interviewing’ and ‘just talking’ 7.4 The use of metaphor 7.5 Summary
Communication and Professional Relationships in Healthcare Practice - Sally Candlin
Sally Candlin [+ ]
Macquarie University
Sally Candlin, in her position of Honorary Senior Research Fellow in the Department of Linguistics at Macquarie University, taught for a number of years in the Masters program in Communication in Professions and Organisations and supervises the research of postgraduate students. She is the author of Therapeutic Communication: A Lifespan Approach (Pearson Education, 2008). She has taught in nursing and health programs, at both undergraduate and postgraduate levels at the University of Technology, Sydney, The Hong Kong Polytechnic University, and the University of Western Sydney. She is a Registered Nurse, Registered Midwife and a Health Visitor.
Peter Roger [+ ]
Macquarie University
Peter Roger is Senior Lecturer in Linguistics at Macquarie University. His teaching spans several Master’s degree programs, including Applied Linguistics, Communication in Professions and Organisations, and Speech Pathology. He studied Medicine at the University of Sydney, and after graduating worked as a medical practitioner for several years before going on to complete a Doctor of Philosophy degree in communication sciences and disorders. He has published in a variety of journals, including Journal of Neurology, Brain Injury, Aphasiology, Neuroradiology, Asia Pacific Journal of Speech, Language and Hearing, and International Journal of Speech-Language Pathology.
Description
This chapter shows that at a given site of engagement, a high level of communicative skills become necessary for health professionals if they are to determine their discourse and professional goals: identifying health needs through the elicitation of often sensitive information, and in turn imparting information that is understood, so that the end result is the patient’s necessary behaviour change to improve health. thus, health goals will be mutually identified and agreed.