Writing the Economy - Activity, Genre and Technology in the World of Banking - Graham Smart
Genres of external communications
Writing the Economy - Activity, Genre and Technology in the World of Banking - Graham Smart
Graham Smart [+]
Carleton University
Graham Smart is an Associate Professor in the School of Linguistics and Applied Language Studies at Carleton University, Ottawa, Canada. He has published studies of writing in workplace and academic settings as well as work on interpretative ethnography. His recent research also focuses on public-policy discourse and environmental rhetoric.
Description
Topics include: The Communications Strategy; Written genres – published; Oral genres – involving participants outside the Bank; Written and oral genres – behind the scenes; Two key features of the genre sub-set; Practitioners’ genre knowledge; The relationship to organizational change: The role of genres in the Communications Strategy; Coordinating intellectual work; Producing and communicating public information; Acting as a site for organizational learning; Methodological reflections: issues of validity, reliability and generalizability.